Privacy Policy

J&S Construction ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit remodelspokane.com, contact us, or work with us on a remodeling project, and how we use and protect that information.

Information We Collect

When you fill out our contact form, call us, email us, or text us, we may collect:

• Your name
• Phone number
• Email address
• Details about your project or property
• Any other information you choose to share with us

We also collect some information automatically when you browse our website, such as your IP address, browser type, pages visited, and how you found us. We use Google Analytics and Microsoft Clarity to understand how visitors use our site. These tools use cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your questions and consultation requests
• Provide estimates and communicate about your project
• Schedule appointments and send updates about work in progress
• Improve our website and services
• Comply with legal requirements, such as licensing and contract records

SMS Text Messaging

If you provide your phone number and opt in to receive text messages from us, we may text you to respond to your inquiry, schedule or confirm appointments, and share updates about your project.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers who help us deliver messages to you and are acting solely on our behalf.

You can opt out of text messages at any time by replying STOP to any message from us. Reply HELP for assistance, or contact us at info@remodelspokane.com or (509) 351-0400. Message frequency varies. Message and data rates may apply.

For full details on our messaging program, see our Terms of Service.

How We Share Information

We do not sell your personal information. We only share it in these limited situations:

• Service providers. Companies that help us run our business, such as website hosting, analytics, and messaging platforms. They may only use your information to provide services to us.
• Legal requirements. If required by law, court order, or to protect our legal rights.
• Business transfers. If our business is sold or merged, customer records may transfer as part of that transaction.

Cookies and Analytics

Our website uses cookies through Google Analytics and Microsoft Clarity to measure traffic and improve the site. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using our website.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your information as long as needed to respond to your inquiry, complete your project, and meet legal and contractual record keeping requirements.

Your Choices

You may contact us at any time to ask what information we have about you, request a correction, or ask us to delete it. Some records may need to be kept for legal reasons, such as contracts and warranty documentation.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information:

J&S Construction
Phone: (509) 351-0400
Email: info@remodelspokane.com